How to Book RTA Taxi in Dubai?

⏱️ 3 minutes read



Whether you are a resident or a visitor, RTA taxis are a safe, metered, and citywide service operated under Dubai’s Roads and Transport Authority. This guide explains every way to book an RTA taxi in 2025, including via app, phone, and at taxi ranks, plus tips for peak hours.


What Is RTA Taxi Service In Dubai?


RTA taxis are regulated cabs with standard meters, trained drivers, and 24 by 7 availability across the city and airports. You can hail on the street, queue at official ranks in malls and attractions, or book electronically for door to door pickup.

Ways To Book An RTA Taxi In Dubai


  • Careem app with Hala Taxi option, the official e hailing for RTA taxis
  • RTA’s S’hail app, plan your trip and book integrated transport
  • Dubai Taxi Corporation (DTC) app, limo and special service bookings
  • Phone booking via the RTA call center
  • Walk up at taxi ranks or street hail where safe and permitted

How To Book RTA Taxi Using The Careem App


  • Open Careem, set pickup and drop off locations
  • Choose Hala Taxi for a metered RTA cab, including options like Airport, Van, or Ladies and Families taxis
  • Review estimated wait time and fare range, then confirm your ride
  • Track your driver, pay by card or cash, and receive an in app receipt

Careem’s Hala usually offers the fastest dispatch in busy zones, with wide coverage and multiple vehicle types.

How To Book RTA Taxi By Phone Or SMS


  • Call the RTA call center on 800 9090, provide your location and destination
  • Receive your booking confirmation and expected pickup time by SMS when applicable

Note, SMS only booking options are limited. For the most reliable experience, use Careem’s Hala or S’hail for precise location sharing and live tracking.

RTA Taxi Fares And Payment Options In Dubai


RTA taxis run on a regulated meter, with a flag fall plus per kilometer rate. Airport pickups and pre arranged bookings include surcharges, and Salik tolls are added when routes pass through gates. Pay with cash, major cards, contactless, or in app for Hala through Careem. Always check your digital receipt for trip details.

RTA Taxi Vs Other Taxi Services In Dubai


RTA taxis are the city’s regulated, metered option with transparent fares and broad availability. Ride hailing limos in apps may offer premium cars and fixed upfront prices. For most daily trips, RTA taxis strike the best balance between speed, coverage, and value.

Booking your cab is simple. If you drive part time and ride other days, keep your vehicle compliant and insured. Compare motor policies at insurancehub.ae to save time and money, or visit our quick renewal guides for Car Registration In Dubai. You can also explore car and health insurance comparisons anytime at insurancehub.ae.

If you own a car, compare cover before your next renewal at insurancehub.ae and keep your RTA registration on track.


Frequently Asked Questions

Is there an online booking option for RTA taxis?

Yes. Online booking is available through apps such as Careem (Hala Taxi), S’hail, and the Dubai Taxi Corporation app. These platforms allow live tracking, fare estimates, and digital payment options.
Which app is best to book an RTA taxi in Dubai?

The Careem app with the Hala Taxi option is the most commonly used and fastest way to book an RTA taxi, especially during peak hours and in busy areas like malls, business districts, and airports.
Can I book an RTA taxi by phone?

Yes. You can book an RTA taxi by calling the RTA call center at 800 9090. Phone bookings are useful if you do not have app access, but availability may vary during peak times.
Are RTA taxis available 24/7 in Dubai?

Yes. RTA taxis operate 24 hours a day, 7 days a week, including late nights, early mornings, and airport transfers.
Can I hail an RTA taxi on the street?

Yes. You can hail an RTA taxi from the street where stopping is permitted, or use designated taxi ranks at malls, hotels, metro stations, and tourist attractions.
What payment methods are accepted in RTA taxis?

RTA taxis accept cash, credit and debit cards, contactless payments, and in-app payments when booked through Careem’s Hala Taxi.